Human and/or machine - Why we are afraid of AI: The ELIZA effect.

Does your robot vacuum cleaner have a name? Have you ever thought that Alexa has a sense of humour or Siri is having a bad day? And if Google Maps gets it wrong once and directs you right into a traffic jam, is that forgivable because it's a Monday? Or maybe you're just happy to see the friendly ATM that says "Thank you for visiting" and wishes you a nice day? All of this can be summarized under the "ELIZA effect".

In this blog article, we will take a closer look at this phenomenon and evaluate what impact the humanization of AI has on our interaction with this new technology.

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