Explainable, Responsible and Trustworthy Artificial Intelligence

Explainable, Responsible and Trustworthy Artificial Intelligence – What is behind?


Since June 2023, the "AI Act" has been taking shape. With the AI Regulation, the EU Parliament is for the first time planning a legal framework for the development and use of artificial intelligence (AI) - also known as the "AI Act":

“The European AI strategy aims to make the EU a world-class hub for AI and ensure that AI is human-centric and trustworthy.” - European Comission.

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ChatGPT im B2B-Vertrieb

3 Simple Ways B2B Sales Can Use ChatGPT - Examples


As a B2B sales manager, you understand the pressure of competing against e-commerce giants. In the current digital age, the success of your business largely depends on your ability to understand your customers better and predict their buying behaviour.

Take heart; you're not alone. The solution lies in AI. Have you heard of ChatGPT? Here is where AI for B2B sales shines. Like automated sales analytics and predictive sales software, you can better understand your customers and make informed decisions based on data.

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Human and/or machine - Why we are afraid of AI: The ELIZA effect.

Does your robot vacuum cleaner have a name? Have you ever thought that Alexa has a sense of humour or Siri is having a bad day? And if Google Maps gets it wrong once and directs you right into a traffic jam, is that forgivable because it's a Monday? Or maybe you're just happy to see the friendly ATM that says "Thank you for visiting" and wishes you a nice day? All of this can be summarized under the "ELIZA effect".

In this blog article, we will take a closer look at this phenomenon and evaluate what impact the humanization of AI has on our interaction with this new technology.

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Level Up! How AI Upgrades B2B Sales Processes.

Perhaps you know the difference between effectiveness and efficiency. But do you take it into account in your daily work in sales? In this article, I show you how to upgrade your sales processes from effective to efficient to avoid "game over" in the next few fiscal years

Sales people often reach their goal - the sale of one or more products - even without technical support. However, high costs are usually incurred along the way. For example, through superfluous contact attempts, customers who leave the company, or unrealized price potential.

This fact provides a terrific example of the distinction between effectiveness and efficiency.

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Humanoid Robots - A Blessing or a Curse?

Sophia, the first humanoid robot to get citizenship of a country - now, who’s next?

There has recently been a lot of discussions about humanoid robots and if they are a blessing or a curse in our society. Humanoid robots help humans to complete complex tasks which may otherwise be very difficult for us to do.

However, there are also speculations about these robots and if they become too far advanced that they would replace humans in the workplace, for example. Lots of scenarios in the field of science fiction showcase the possible reality that robots would lead us to the ultimate end.

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future of b2b sales

Continuity versus Change - The "Rope Effect" in B2B Sales

Many talk about a change or even a transformation of business-to-business sales, but some things will remain the same in the future.

In this article, I would like to look at both sides and find an answer to the question: What remains better as it is and what was not better in the past?

I, too, got my information for this post from articles with names like "The Turbo Transformation" or "The Next Level: B2B Sales 4.0" because, of course, it is more exciting to write about what is radically changing than about what is staying the way it was decades ago. But especially in times of such substantial change, we should also think about what will probably remain as it is right now in ten or even 50 years.

The food for thought on this topic came from the successful German podcast "Gemischtes Hack". In one of the more recent episodes, the two hosts, Felix Lobrecht and Tommi Schmitt, talk about what they call the "rope effect." This paraphrase refers to objects, methods or practices, such as the rope, which has been used for thousands of years and is unlikely to find a dangerous substitute for decades to come.

In the following chapters, we will look at which sales areas are undergoing radical change and what these enduring ropes of sales will be.

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3 Gründe warum KI Projekte im B2B-Vertrieb scheitern

Why Projects using AI in B2B Sales fail and yours will too

Successful organizations do not underestimate the complexity and hidden costs of artificial intelligence (AI) projects.

Artificial intelligence (AI) for sales has become an arms race. Correctly employing it will separate the winners from the losers in Business-to-Business (B2B). There are, however, very high chances that your AI project will not deliver the promised ROI or will ultimately fail.

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